Contact
Contact
Write to [email protected] and a member of our review desk will answer in English, usually inside one working day. The address reaches the same four people who build the ranking of ten casinos on our home page, so nothing is filtered through a support queue first.
The messages that help us most are the specific ones. Tell us which of the ten ranked brands you played at, the date, the payment method you used and how long the withdrawal actually took. That is exactly the data behind the withdrawal windows we publish, and a reader report often triggers an early re-test of a brand months before its scheduled review.
Two things we cannot do: give legal advice about the Gambling Act 2003, and act as your representative in a dispute with an operator. What we can do is point you to the complaints channel of the licensing body printed in that casino's review, whether it is the Curaçao Gaming Control Board or the Malta Gaming Authority.